We at Social Monkey Business want you to be satisfied with your purchase of our Social Monkey Business program, and any of our other products.
If you have any questions or problems, please let us know by contacting our support team directly. You can submit a support ticket by emailing firstname.lastname@example.org. In the event that you decide your purchase was not the right decision, contact our support team at email@example.com and show us you actually did the work by submitting ALL your marketing efforts, including but not limited to email correspondence to potential clients, proposals to clients you have approached, any ads you’ve run, etc. We will review it and attempt to help correct the issue. If we cannot help solve the issue, we’ll issue you a prompt FULL refund.
To be eligible for a refund, you must submit your request and all materials requested above before 11:59pm Pacific Time on the 30th day following your purchase. After you submit your materials, all refunds are discretionary*. No refunds will be provided more than 30 days following the date of purchase. If you opted for a payment plan and you do not request a refund by the end of the 30th day, you are required to complete the remaining payments of your payment plan. All payments must be made on a timely basis.
*Note: As mentioned above, all refunds are discretionary. If you just downloaded the training material (pdfs, audios, videos, and/or etc), and then promptly asked for a refund, we reserve the right to deny your refund request. The purpose of this policy is to give people the chance to implement the system, and if it doesn’t work, they can get their money back. It wasn’t designed to enable people to just poke around and/or steal the training material. Furthermore, if it is clear that you made no effort to sell this as a service or that you did not implement the strategies taught in the course, your refund will be denied. However, we will still help and support you in order to get you results.